SKU: MVB.
Category: .

Mum’s Veggie Box

5 out of 5 based on 1 customer rating

From: 189 AED every 2 weeks

The 100% Organic mainly from Europe version of our Veggie box is a treasure of wonders. All the very best and finest veggies that Mother Nature intends to give you!

  • 100% Organic
  • Mostly European produces (France, UK, Italy, Germany, Portugal…)
  • No commitment. You can cancel or pause your subscription anytime.
  • The box content changes every week: See here

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Origin

Almost all our produces come from european countries : France, UK, Germany, Netherlands, Italy, Portugal, Malta, Greece… The reason is that we want all our produces to be 100% organic, and the regulation and norms in Europe to obtain the label « organic » are the strictest in the world. Many countries do not have any regulation around the organic label, we do not work with them as we want to be 100% sure that what we provide to our customers really is organic !
We also carefully select the farms from where our produces come from. We only work with small run family farms !
Our weekly newsletter will tell you the exact origin of each produces in the weekly box !

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Supply chain

We have an exclusive supply chain, the shortest one from all fruits & veg suppliers in UAE. We are able to deliver your produces the day after their arrival in Dubai. This way it does not stay in cold storage warehouses, does not get handled too many times, does not go onto supermarket shelves. It guarantees stronger and better taste, more freshness and longer shelf life !
With all other suppliers, the average time in between the produces arrival and the moment it reaches your home is around 2 weeks, with us it’s 1 night !

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How does it work ?

Purchasing your first box will automatically trigger your subscription.
The day of delivery, frequency, size, box type, choosen for the first box will be used for the upcoming deliveries. It can be changed anytime in your account.

Payment Process

We make it easy and convenient for you !

Your credit card will be charged automatically after each delivery. No need to get any cash ready, Best hassle free solution !

We do not store any credit card details, the payment are processed thanks to an agreement in between your bank and our payment gateway managed by NBAD.
After each delivery, our payment gateway sends a signal to your bank that will trigger the payment.

We accept Visa and Mastercard
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Cancellation:

You can stop your subscription very easily. The only requirement we have is that you cancel at least 2 days before your next delivery, If you cancel less than 2 days your next delivery we will have to charge you for that delivery, as we order in advance the exact amount of produces from our farm network.

To cancel your subscription you can do it from your account panel on the website, or by sending an email to Alice@farmbox.ae.

Refunds :

For any exceptional valid reason (box not delivered, damaged fruits/veg) it is very easy for us to give you an instant refund.

Delivery :

We will deliver you on the specified day during the selected time slot. You will be notified by SMS before the delivery and you will even be able to track our drivers on a GPS Map !
If you are not home no worries ! If you request it, our drivers will simply leave the box on your doorstep.

Subscription policy :

You can put on hold or cancel the subscription at anytime ! However, note that to ensure the highest quality possible, we order the right amount of produces to our farmers 3 days before your delivery. It means that we need to have 3 days notice when you want to pause or cancel your delivery, otherwise we will have to charge your box, but to make you feel better about it, we give all these undelivered boxes to charity associations that provide the worked around the UAE with better food !

Love the box and the concept ! Finally veggies that have a real taste here !

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